3CX is a software-based, open standards PBX telephone exchange that offers full Unified Communications capabilities from the factory.
3CX makes installing, managing and maintaining your PBX so easy that you can manage it yourself, whether on-premises on an appliance or server or in the cloud.

Easy installation and administration

Are you looking to replace your company’s outdated PBX? With 3CX there is no need to worry about administration and installation.

Installation and Configuration is easy with 3CX:
• Pre-configured templates for easy integration with SIP Trunk providers
• Plug&Play interoperability with IP Phones and Gateways for automatic configuration
• Avoid interoperability issues with IP Phones tested by 3CX

Through the modern and intuitive management console you can:
• Create, edit and delete extensions and DIDs
• Update IP Phone Firmware
• Reprovision and restart IP Phones remotely
• Import or delete all contacts at once
• Perform server-side CRM integrations

Deploy On-premise or in the Cloud: The Decision is Yours

With 3CX, deploying your PBX is simple and flexible. Whether you choose to install in the cloud or on-premise, 3CX offers a solution for everyone.

Cloud Deployment
• Use the EXPRESS PBX tool to deploy your CLOUD PBX in minutes
• Select from a wide range of popular cloud providers such as Google, Microsoft Azure, Amazon Lightsail and many more
• Board the EXPRESS PBX and take advantage of the 1-year Free License offer

On-Premise Deployment
• Deploy to an existing Windows or Linux machine
• Deploy to a MiniPC Appliance
• Virtualize and manage on Hyper-V, VMware or KVM

Security and Backups

When it comes to VoIP security, 3CX sets the standard. The built-in security in 3CX has been exclusively developed to protect your PBX against attacks.

• Greater security in the configuration of the web server
• Automatic detection and blacklist of SIP attack tools
• Traffic to 3CX clients is encrypted via SBC
• Voice traffic is encrypted via SRTP
• Automatic generation and administration of SSL certificates
• Revolutionary VoIP security with A+ rating from ssl lab
• Automatic failover for instant backup
• Encryption between browser and website is guaranteed over HTTPS

Cost Reduction

By using 3CX, your telecommunications cost savings will be significantly reduced, as well as the cost of purchasing, expanding, and maintaining your PBX.

• Decrease your phone bill by 80%
• Licensing based on the number of simultaneous calls and not by extensions
• Avoid license by extension and pay instead for a PBX
• Make free calls between offices and branches
• Use SIP trunks to reduce outbound call charges
• Reduce travel expenses with integrated web video conferencing
• Eliminate 800 invoices with WebRTC integration
• Use international DIDs and IP Telephony so customers can call at competitive prices.

Clients and Functionalities

With 3CX, you can take your extension with you wherever you go. With Android and iOS apps, Windows and Mac softphones, WebRTC softphone, and client-free web conferencing, you’re guaranteed to stay on the road wherever you go.

Download 3CX apps on your Android / iOS Device

• Use your extension from wherever you want
• Free VoIP calls with your smartphone
• Save battery life with “PUSH” notifications
• Connect all clients simultaneously via SIP Forking
• The most advanced Android and iOS VoIP clients in the UC market
• Take advantage of integrated functionalities such as presence, web video conferencing, instant messaging

Windows & Mac Easy-to-Use Softphones

• Initiate phone calls on your IP phone from your desk with CTI mode
• Work remotely from anywhere
• Easily see the presence of your colleagues
• Use the Receptionist view to manage calls, then drag and drop calls for quick transfer
• Initiate calls directly from your CRM; seamlessly integrate with Office 365, Google contacts or internal phonebook
• Automatically obtain reports on customer and agent activities
• Includes Wallboard and Q-Manager view

Web-based softphone

• Multifunction Web-based Softphone with Integrated Unified Communications
• Integrated WebRTC technology reduces bandwidth usage
• Click to Call extension for Chrome and Firefox

Integrated Videoconferencing

• Free for up to 250 participants
• Unlimited users regardless of edition
• Start a conference with a single click
• Correlated operability between VoIP and video
• Bandwidth Management and Control
• Remote control assistance for quick and easy troubleshooting
• Pre-load PowerPoint and PDFs before a meeting
• Easy to use survey tool for feedback